With a long history as a leading UK manufacturer, quality is not simply a department, it’s ingrained in our ethos; right first time, every time. All aspects of the business through collective responsibility ensure that the aims and objectives of the company are achieved. Quality is derived through leadership & commitment, continual improvement & investment with emphasis on a practical process approach whilst building mutually beneficial relationship with customers and suppliers.
We are committed to providing products and services of the highest quality, which meet international standards and / or specific customer requirements. It is the company’s aim to enhance customer satisfaction through effective planning and implementation of management system BS EN ISO 9001:2015, including the process for continual improvement and the assurance of compliance with statutory and regulatory requirements.
Quality ethos encompassing four C’s:
- Customer Satisfaction
- Continual Improvement
- Collective Responsibility
With BS EN ISO 9001 certification gained for both our manufacturing and distribution departments you can be assured of our total commitment to quality, service and customer satisfaction.